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To identify the elements of worker engagement, Gallup conducted many thousands of interviews in all kinds of organizations, at all levels, in most industries, and in many countries. These 12 statements - the Gallup Q12 - emerged from Gallup’s pioneering research as those that best predict employee and workgroup performance.

1) I know what is expected of me at work
2) I have the materials and equipment I need to do my job right
3) At work, I have the opportunity to do what I do best every day
4) In the last seven days, I have received recognition or praise for doing good work
5) My supervisor, or someone at work, seems to care about me as a person
6) There is someone at work who encourages my development
7) At work, my opinions seem to count
The mission or purpose of my company makes me feel my job is important
9) My associates or fellow employees are committed to doing quality work
10) I have a best friend at work
11) In the last six months, someone at work has talked to me about my progress
12) This last year, I have had opportunities at work to learn and grow.

* this is taken directly from the book The 12 Elements of Great Managing